Subject: TM4 watch winder questionUser_Name: Michael D.message:Why are you charging an additional $100 for a power adapter with the
Buben & Zorweg Time Mover Executive, when it is listed as included on their own web site?
I asked this same question several months ago, and was told that they used to charge for the adapter, when in fact the power adapter was included several months ago as well. It appears that someone needs to get actively involved in updating your web site. This does not make your web site appear very accurate. Please clarify at your earliest opportunity.
Thanks,
Michael D.
Dear Michael:
When our Webmaster updates the Buben winder information, we will notify you via email. We are a small company and it is on his list of weekly updates to make.
Our supplier did verify that whether the adapter was included has changed back and forth a couple of times, and at the moment the adapter
is included. The truth is the manufacturer's website was the one that was not up to date. They changed their price structure and decided to not include the adapters instead of raising the price. The change in the currency values was largely the reason. They actually began shipping the product without adapters to the supplier. This has been a logistic nightmare for us. We agree, the adapter should be included.
Thank you for your attention to detail.
Donald Geib President, WatchCases.com --
your source for the
best watchwinders in the world!
Labels: Buben Zorweg Winders, Donald, Watch Winders
by: WatchCases
0 Comments:
Post a Comment
Subscribe to Post Comments [Atom]