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WatchCases Posting Page
Wednesday, April 9, 2008
Subject: Viaweb Form Submission:

User_Name: avery:

message:
User_Name: Avery.

message:
I notice that more than a few times you state:
Note: We do not carry Steinhausen Watch Winders and we do not carry ERS watch winders. My question is, why not? I do not see the reason why on your site. Please explain. I will admit that I am quite curious, since the prices of Steinhausen are reasonable.

Dear Mr. Alexander,

Thank you for your inquiry about the types of winders we recommend
on our web site. Watchcases.com attempts to answer frequently asked
questions on our web site to save on answering telephone calls and
emails about such issues. We are often asked questions about winders
both those we carry and those brands we do not carry.

Watchcases.com carries winders with a proven record of high quality
performance. We do not carry products because of their price-whether
higher or lower-but because of their dependability. We therefore
have written that we do not carry the products you mentioned.

The key to a quality winder is the mechanism on the inside, not the
exterior. We often hear from customers who have purchased other brands
which have failed. People with products that work only contact us
to buy another as a gift since they are so pleased with their purchase.

We carry (and therefore are distributors of)the following brands:

Buben and Zorweg
Orbita
Everwell
Eilux
Wolf Designs
Ragar
Venlo

We have evaluated many watchwinders and chosen not to offer some winders
because of the pricing structure or poor quality. High End winders sell
slowly and therefore we do not carry some excellent though expensive
winders, Bergeon, Scatola Del Tempo and Underwood are high end winders
we do not carry. There are numerous other low end products that tend to
be unreliable with poor customer service and repair and if we do not
carry them we of course are not distributors of their products.

Sincerely,
Donald
Customer Service WatchCases.com
1-800-525-6456
Our Hours: M-F,10-4 Eastern Standard Time
Closed Weekends & all major Holidays.

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