Subject: German Internet users Question:Date: Wed, 11 May 2011 10:02:24 -0700 (PDT)
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message: Having read your positive review of Eilux winders, I'm wondering if you know of the EW1466BK model available in Europe? (It looks like your EW1-1466 with plastic case and gray silver color.) The quality is not good; rough running with noise and vibration. The one I've seen slows down for part of the revolution and then speeds up again. A dealer in Germany says this is typical of that model.
What are Eilux doing with their reputation? Have you seen a de-spec of their stuff recently? Please let me know, Drew.
AnswerDrew,
I can not speak to the issue of a product we do not sell. (The European EW1466BK.)
All I know is we have sold the
1466 eilux winder model which you mention for years now
and have had very good success and very few requests for service
of any type. I had a
1466 Eilux Single Winder running in my office on my desk for years with
no problems at all, no noise no "shuttering"... Warranty or Service requests are extremely
rare across the entire Eilux range in fact I do not recall the last such request it
has been so long ago. The Eilux products we sell are a strong dependable product.
Winders are mechanical devices and so sometimes they fail, I would suggest your friend
get his serviced. I have no idea who services Eilux in Germany.
Eilux has a solid reputation in my book and I suggest you contact Eilux
and discuss their European distribution system with them directly.
It sounds to me like the one you saw has a defective motor which is easily
repaired or replaced. This is typical of situation where surge protectors
are not used. Plus as you know German electricity is a wallopping 220-240 volts
compared to USA 120 Volts and this might present a special challenge for any
small electrical motors.
Again, we do not really deal with the German market
and do not know what the situation is but Eilux is a strong product here
in the US. Best of all here in the US if purchased from an Authorized
retailer your winder can be serviced easily and rather inexpensively.
Good luck with your German friend and thanks for the note.
Have a great day.
Sincerely,
The Cubic Eilux 1466 Series, a strong dependable inexepensive watch winder. Sold in America and serviced in America.Labels: Donald, Eilux Winders
by: WatchCases
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